Last updated: November 1, 2026
We want you to be happy with your Vytalz order. If something is not right, this page explains how returns and exchanges work.
Returns & Exchanges
You can request a return or exchange within 7 days of delivery.
To be eligible, items must be:
- Unused
- Unwashed
- In their original packaging with tags attached
How to Return a Product
To start a return or exchange, contact us with your order number and the reason for return. You can use the contact button at the bottom of this page.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us within 48 hours of delivery with photos of the product. We will arrange a replacement or refund.
Contact
For any questions about returns, email us at salesmedxigo@gmail.com.